Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Manchester Royal Infirmary
Oxford Road
M13 9WL
Tel: 0161 276 1234
Open 24 hours
City Health Centre
Boots The Chemist (2nd Floor)
32 Market Street
Greater Manchester, M1 1PL
Tel: 0161 839 6227
8.00am – 8.00pm
Hawthorn Medical Centre
Unit K, Fallowfield Retail Park
Birchfields Road
M14 6FS
Tel: 0161 220 6080
Mon-Fri: 8.00am – 8.00pm
Sat/Sun: 10.00am – 5.00pm

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0161 224 5555
Get help from an Optician with various conditions such as red eyes or eyelids, discharge from or watering of the eye, Irritation and inflammation of eyes or eyelids, dry eyes and stye.

The Manchester Red Eye Service

  • Walk-in assessment and treatment for red, sore or itchy eyes through your local optometrist.
  • Free service available to all patients over the age of 12 years who are registered with a Manchester GP.
  • provides a patient experiencing recently occurring red eye conditions with appropriate treatment closer to home or work.
See a Dentist for toothache and urgent dental problems

Visit a Dentist

Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0161 224 5555

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 4 weeks) before your journey. The travel clinic is privately run and as such it is not an NHS service.

After 3 days of submitting your travel form, please contact the surgery to see if you need an appointment.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…


In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

– Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
– Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
– Make the necessary funeral arrangements.

Find out more

Cruse Bereavement Care

We offer support and help to those who are grieving, following the death of someone close. Such an event can affect us emotionally, physically, socially and in many practical areas of our life. We now offer one to one support to adults aged 18 or over.

Telephone: 07377 710382




ACCG - African Caribbean Care Group

ACCG delivers Day Care and Home Care services and aims to provide a service to the whole family, not just the person being cared for.

Telephone: 0161 226 6334

Website: African Caribbean Care Group

Carers Direct

Carers will be offered a convenient appointment with a GP Carer Support Adviser, at the surgery or at home. The service is designed to reach out to carers, telling them about the support available and looking at numerous issues including social isolation, housing, legal issues, accessing correct benefits and arranging respite care, for example. The service is free and confidential. The GP Carer Support Adviser will treat you in a friendly and understanding way, with no pressure – you can take things at your own pace.


Manchester Carers Centre

Provides free community services for carers in Manchester including information and advice, emotional support and practical help, community drop-ins to meet other carers, breaks and social activities, access to grants and training.

Telephone: 0161 272 7270

Facebook: manchester.carers.centre

Twitter: @mcrcarers




Manchester Young Adult Carers

You are a young adult carer if you are aged 16 to 25 providing unwaged help to family or friends who could not manage without you.

Manchester Young Adult Carers can offer support.

Telephone: 0161 27 27 27 0

Facebook: manchesteryoungadultcarers

Twitter: @McrCarers

Instagram: mcrcarers_youngadultcarers

Website: Manchester Carers

Text: 07957 836 058


Himmat Support Centre

A support centre for carers of people with learning disabilities from a South Asian background.

Telephone: 0161 248 0425

Website: Himmat Support Centre

Young Carers' Assessment

A young carer is someone aged 18 or under who helps look after a relative who has a condition, such as a disability, illness, mental health condition, or a drug or alcohol problem. This might involve cooking, cleaning, or helping someone get dressed and move around.

Manchester City Council can provide a free assessment of your needs as a carer.

Telephone0161 234 5001


Carers Trust

Carers Trust is a major charity for, with and about carers. Network partners support carers throughout the UK.

Telephone: 0300 772 9600

Facebook: carerstrust



Carers UK

No matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999


Child Health

CHAMP (Children's Health and Monitoring Programme)

Manchester initiative CHAMP helps parents/carers to understand their children’s growth and achieve and maintain a healthy lifestyle.

Telephone: 0797 694 7895



JNR8 Youth & Community Centre

One-to-one support and mentoring, cooking workshops for healthy eating and other youth projects for people aged 11 to 18 at the centre in Whalley Range. Support for whatever issues you may have, including relationships, homelessness, drugs and alcohol and behaviour. Homework, confidence building and dealing with anger issues are other issues handled.

Telephone: 0161 881 3744

Facebook: JNR8 Youth & Community Centre

Twitter: @WRYOAuk


Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.


Vaccination planner and advice

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from:

Vaccination advice for parents and carers provided by Choose Well Manchester.


Community Groups

Greater Manchester Youth Network

Greater Manchester Youth Network is a youth organisation that provides opportunities for young people and supports local youth organisations.

Telephone: 0161 274 3377

Facebook: gmyouthnetwork

Twitter: @gmyn


Manchester Community Central

Manchester Community Central provides Manchester’s voluntary, community and social enterprise sector with an extensive range of resources, information and tools designed to meet current and future development needs.

Telephone: 0333 321 3021

Facebook: VCMOfficial

Twitter: @McrCommCentral


Meetups in Manchester

Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities.


Depression, Anxiety & Stress

Manchester eTherapy Service

This service offers a range of online therapy courses, across Manchester, to support people who are experiencing depression, anxiety, stress, insomnia and sleep-related problems.

Telephone: 0161 226 3871


Manchester Mind

Manchester Mind is an independent local mental health charity which delivers services to young people and adults. Its vision is of a city that promotes good mental health and treats people with mental health problems positively, fairly and with respect.

Telephone: 0161 769 5732


The Sanctuary

The Sanctuary operates a 24-hour Manchester crisis support line for adults.

The Sanctuary also has a space to go to talk and to stay for as long as you wish between 8pm and 6am. It is for people adults who are experiencing anxiety, panic attacks, depression, suicidal thoughts or are in crisis.

Telephone (24 hours): 0300 003 7029

Website: The Sanctuary

42nd Street

42nd Street supports young people aged 11-25 years with their emotional wellbeing and mental health, promoting choice and creativity.

Telephone: 0161 228 7321

Twitter: @42ndStreetmcr



Feeling depressed after childbirth - Baby Blues

During the first week after childbirth, many women get what’s often called the “baby blues”. Women can experience a low mood and feel midly depressed at a time when they expect they should feel happy after having a baby. “Baby blues” are probably due to the sudden hormonal and chemical changes that take place in your body after childbirth.

More information:

More services for young people


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123




Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927




Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393


Drugs and Alcohol

ADS: Addiction Dependency Solutions

ADS is a leading UK drug and alcohol charity operating throughout the North and the Midlands. With decades of experience treating drug, alcohol and more recently prescription drug addiction, the aim is to provide the right treatment and get to the root of addiction.

Telephone: 0161 831 2400

Facebook: ADSolutionsUK

Twitter: @ADSolutionsUK


Change Grow Live Manchester (Zion Centre)

This local advice, support and treatment centre in Hulme is for anyone who wants help with alcohol, however much you drink, from advice about healthy drinking to full treatment for alcohol dependence. It is the centre for help with any drug misuse (misuse of prescription drugs, illicit drug use, etc).

Telephone: 0161 226 5526

Facebook: changegrowlive

Twitter: @changegrowlive


Manchester Integrated Drug and Alcohol Service

At the Manchester Integrated Drug and Alcohol Service (MIDAS), CGL’s teams work in partnership with service users to assess their requirements and to plan individual treatment plans and support that will help service users to address their problems and achieve their personal goals.

Facebook: changegrowlive

Twitter: @changegrowlive


More tools and apps


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650



Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111



Elderly Care

Age UK Manchester

Age UK Manchester is a local charity working in the community to support older people, their families and carers which wants everyone to be able to love later life.

Telephone: 0161 833 3944

Twitter: @AgeUKManchester




Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678


Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090


Looking After Yourself

Citizens Advice Manchester

The service is there to help with any non-medical issue – problems with benefits, issues with housing, concerns about finances, managing your energy bills, difficulties at work, or just getting more connected to your community and finding activities you can get involved in.

Telephone: 03444 111 222


We now have a phone located in the practice which patients can use to contact Citizens Advice Manchester – just lift the receiver to get connected immediately. You can either discuss your issue there and then, or request a call back at a more convenient time; there’s also a voicemail service so if your call can’t be taken you can leave a message for someone to call you back, or member of staff at the surgery can refer you in. The service is there to help with any non-medical issue – problems with benefits, issues with housing, concerns about finances, managing your energy bills, difficulties at work, or just getting more connected to your community and finding activities you can get involved in.

Expert Patients Programme

Expert Patients Programme is a free NHS Service to support people to manage their long term health conditions. If you would like to learn helpful tips to control your symptoms and feel more in control and positive, please contact us. The programme consists of 6 weekly sessions for two-and-a-half hours at local venues across Manchester. It is also helpful for carers of people who live with long term conditions.

Telephone: 0161 371 2105



University Hospital of South Manchester Maternity Ward

If you choose to give birth at UHSM its highly skilled, caring team will support you to have the most healthy, smooth pregnancy and birth possible. On offer are both a midwife-led birthing centre and a consultant-led delivery suite. Facilities include the largest number of birthing pools in the country, making the unit a popular choice for women wanting to find out more about having a water birth.

Telephone: 0161 291 2942



Feeling depressed after childbirth - Baby Blues

During the first week after childbirth, many women get what’s often called the “baby blues”. Women can experience a low mood and feel midly depressed at a time when they expect they should feel happy after having a baby. “Baby blues” are probably due to the sudden hormonal and chemical changes that take place in your body after childbirth.

More information:

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from:

Download from:


Withington Community Hospital

Withington Community Hospital provide personalised care, advice and management to women experiencing problems associated with the menopause.

Women can access the service by self-referral.

Telephone (Switch): 0161 701 1555

Direct line: 0161 701 1535


Fax: 0161 701 1527


Sexual Health

FRESH - Sexual Health & Contraception

FRESH is a city-wide sexual health and contraception services with dedicated clinics for under 25s at three sites around Manchester. All services are free and confidential.

Telephone: 0161 701 1555


Marie Stopes Manchester Centre

NHS-funded abortion and vasectomy care are provided, as well as self-funded treatment, abortion aftercare, contraception and counseling.

Telephone: 0345 300 8090


MASH: Manchester on street Health

MASH is a charity that provides free and confidential support for women who are sex working in Greater Manchester.

Telephone: 0800 1830 499



The Northern Contraception, Sexual Health & HIV Service

The Northern Contraception, Sexual Health and HIV Service offers a free, confidential and friendly service across North, Central and South Manchester, Stockport, Tameside and Trafford.

Telephone: 0161 701 1555

Twitter: @TheNorthernISH



The Proud Trust (LGBT+)

The Proud Trust is the home for LGBT+ Youth (Lesbian. Gay. Bisexual. Trans. Other identities).

Telephone: 0161 660 3347

Facebook: The-Proud-Trust

Twitter: @theproudtrust

Website: The Proud Trust

Family Planning Association

Straightforward information and support on sexual health, sex and relationships for anyone in the UK.

Telephone: 020 7608 5240



Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.


Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Further information

More information about Sexual Health topics, including a contraception guide, is available from NHS Choices.

Website: NHS Choices – Sexual Health

Stop Smoking

Manchester Stop Smoking Service

Manchester Stop Smoking Service provides free NHS support to help you quit smoking. Support is available from trained professional advisor at a number of venues across the city including pharmacies, GP practices, community centres, local markets etc. The service is open to anyone who lives or works in Manchester.

Telephone: 070 3167 0366



Stop Smoking Trafford

Free local support can increase your chances of quitting smoking for good by up to four times. Stop Smoking Trafford offers free expert advice, tips and friendly support.

Telephone: 0300 456 2400



NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from:

Download from:

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.


Weight Management
More tools and apps

Walking for Health (Manchester)

Walking for Health is England’s largest network of health walks with over 400 active schemes, helping people across the country lead a more active lifestyle, including laps of Manchester Velodrome on Thursdays.


Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.


Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.


Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?