Dear Patients,
As part of our ongoing efforts to provide the best possible care, Ailsa Craig Medical Practice will be introducing a new system called Total Triage starting from 14/10/2024.
What does this mean for you?
- All requests for GP appointments, whether urgent or routine, will need to be submitted either online or via phone.
- Our trained clinical team will review all requests to ensure you are directed to the most appropriate service.
- You may be offered a telephone or video consultation, advice via text, or a face-to-face appointment, depending on your needs.
Why are we doing this?
- This new system helps us manage demand more effectively, ensuring that patients who need urgent care receive it promptly.
- It reduces waiting times and ensures that patients get the right type of appointment and care from the right healthcare professional.
How do you contact us?
- Online: Visit our website and complete the online consultation form.
- By phone: Call us on 0161 224 5555, and one of our team members will guide you through the process.
We appreciate your understanding and cooperation as we implement this system to improve our services and ensure you get the right care, at the right time.
Thank you for your continued trust in Ailsa Craig Medical Practice.